Plant City Sweetbay manager earns national recognition
St. Petersburg Times
Oct 14, 2009 08:30 PM
Henry Falcon, manager of the Sweetbay Supermarket in Plant City, was named a grand finalist this week in the Food Marketing Institute's 10th annual store manager awards in Dallas. Falcon won in the category for companies with 50 to 199 stores.
Finalists were selected based on stories submitted from their supervisors or store associates. Falcon was nominated for providing "great customer service" and for increasing his store's comparable sales by 25 percent in the past year. He was also recognized for developing highly trained employees, whose service excellence performance scores exceeded the company average in all 28 categories.
Sweetbay, based in Tampa, said Falcon was a frequent winner of company awards, was widely recognized in Plant City and is best known for his "contagious laugh."