Building Repeat Sales Is An Exact Science
And We Have The Formula
To ensure consumer satisfaction of private brand products, quality assurance and consumer response were formed in 1984 and have evolved into Consumer Science with the addition of sensory testing and focus group panels.
Our highly trained technicians offer a wide range of services to provide the answers you need for rewarding product decisions. Consumer Science facilities include two fully-equipped laboratories with a wide array of quality assurance testing equipment; two computerized sensory testing laboratories; and a soundproof studio for focus panels which is equipped with a one-way mirror and audio and video recording capabilities.
Conducting consumer research, focus groups and sensory testing informs you of how consumers will interact with your products. Our retail audits, quality assurance testing and analysis help you provide high quality products to the consumer. Consumer feedback is critical in gaining and keeping customers after products are sold. Our consumer response service works quickly and effectively ensuring customers with complaints find satisfaction in the response they receive.
This department founded the Quality Assurance Association. QAA is a national organization of quality assurance professionals and the people they serve.
Find out more about Consumer Science
Visit www.mmiconsumerscience.com
Consumer Science's mission is to provide its customers with informative consumer research that is consistent with specific project objectives and goals. This is achieved through the systematic evaluation of products in our Quality Assurance, Sensory, and Focus Group facilities. We also recognize the need to build loyalty and increase sales through the efforts of our consumer response group. By providing a better understanding of their customers' perceptions, we offer our clients a competitive advantage.
For more information about MMI's Consumer Science or for a quote, please contact Adelaide Kincaid at 817-344-1922 or sales@mmimail.com.
Consumer Science's mission is to provide its customers with informative consumer research that is consistent with specific project objectives and goals. This is achieved through the systematic evaluation of products in our Quality Assurance, Sensory, and Focus Group facilities. We also recognize the need to build loyalty and increase sales through the efforts of our consumer response group. By providing a better understanding of their customers' perceptions, we offer our clients a competitive advantage.
For more information about MMI's Consumer Science or for a quote, please contact Adelaide Kincaid at 817-344-1922 or sales@mmimail.com.
